Reviews

CvCVVisits to this dentist are easy. Very professional service and dental expertise is evident throughout. I have recommended them more than once...'nuff said...!One of the reasons I choose to go to this dentist is they are a great example of professionalism. My dental needs are met and then some. They are informative, thorough and...well...professional. Can't ask for much more...! If you dread the de tist...you are not going to the RIGHT dentist...! Smiles At The Exchange is remarkable...no sweat dentistry... GO THERE...You will see... Nuff said!!!

Amazing experience for child and parent. Kind, thoughtful, and caring staff all the way around. No waiting forever and made my tween with anxiety 100% at ease without even trying to do so. Amazing discount plans if you don’t have dental insurance or just can’t find a good dentist around you! Would recommend to adults and parents.

I have been a patient for several years and both Dr. Botti and Dr. Scranton have worked with me to improve my overall dental health. They are the best Dentists I have ever encountered. Both of these Dentists are so thorough, so caring, and so helpful. All the hygienists are top shelf and the support staff at the office are all very helpful. I would highly recommend South Dayton Smiles for you and your family.

The staff, as always, was friendly, courteous & very professional. The hygienist (Michelle) is highly skilled in her profession & very thorough in performing teeth cleaning & answering any questions regarding the procedure. I have been going to “Smiles at the Exchange“ for many years & would highly recommend this dental group to friends and family. Keep up the good work!

I appreciate the friendliness and professionalism that the dentist’s, hygienists and staff members always show towards their patients. I’m on the “every 3 months” routine and always looking forward to maintaining cleanliness and health of my teeth and gums. I have been a patient there since 1980! Keep up the good work!!!

Best dental experience I’ve ever had. I took my daughter to her first appointment there and they treated her so well. I’m just so surprised how sweet and understanding they all are. Dr. Jerry was absolutely amazing! I wish I could remember our hygienist name because she was so caring! She explained in detail everything she was doing and so sweet about it! The information/education that they provided was something we have never got from any other dental off. I appreciate that!

What an Awesome Team!! Professional Team, Beautiful Building, and beyond great care and service! Dr Jeri Scanton was my Doctor and she was caring and professional, I will be a forever patient. Her assistant was knowledgeable and gave me great tips to follow in a caring and professional manner! Thank you Dr Jeri and your amazing team! You are the best!

Our family has been going to Dr Botti for many years and have never had a bad experience with her or her staff. Dr Botti is very smart and detailed…she cares about her patients and making sure the results are perfect. She will go the extra mile to make sure you’re happy with the outcome of her work. Her and her staff are very nice!

I’ve been coming to this office for a few years now for dental work. Courtney usually does my routine cleanings and it’s always a great experience! She’s willing to answer any and all questions that I have and is super knowledgeable. Earlier this year I had chipped my front tooth and Dr. Botti worked me into her very busy schedule, fixing it the next day! She did a great job too. I would 10 times out of 10 recommend this place to anyone looking for good quality dental care.

Everything from the first phone call, to getting my daughters procedure done, to making my next appointment was nothing short of amazing. Staff is extremely kind and compassionate. My 10 year old did great and had a great experience. They gave her smile back and that makes this Momma smile even more. Thanks South Dayton Smiles, you are the best!

I have pretty bad dental anxiety and as a result, hadn’t been to the dentist in about 15 years. I have now been to Dr Scranton multiple times and have had the best experience. She is very compassionate, not judgmental, and has really put me at ease. The entire staff here is so friendly and welcoming. Glad I made the choice to go here! I would recommend them to anyone.

South Dayton Smiles is by far the best dental office that I have ever experienced! This office is warm and welcoming and comfortable. From the front desk personnel and all thru your appointment, you are treated like family. They are kind and caring and very professional. Today was my scheduled teeth cleaning with Kourtney, and she has a smooth hand and cares about your comfort and does a wonderful job! So if you are in need of a new dental office, please call my friends at South Dayton Smiles. Dr. Botti or Dr. Jeri and their staff will be delighted to hear from you for your dental needs.

South Dayton Smiles has a friendly staff that always make me feel welcome and comfortable! Dr. Botti and Michelle do a wonderful job and have taken care of my teeth for almost 20 years! To be honest, I feel more like a part of the South Dayton Smiles family than a client, and would not go anywhere else!

The staff there was very kind and courteous. The receptionist was very nice made you feel welcome the minute you came in. You got the feeling that they actually love their job and cared about what they were doing. Dr.Botti is very professional and very gentle. The hygienist was outstanding as well. All their methods and equipment are up to date. I felt no anxiety after I got situated in. Overall an outstanding experience I would recommend South Dayton Smiles for anyone who needs to get dental work done.

Update:Several years later, and I still stand by my original review. Dr. Botti, Courtney, and staff continue to provide excellent dental care. Original review: My visit at Smiles Exchange exceeded my expectations. The office is clean, a great atmosphere, and staff are adhering to COVID19 safety protocols. These are all a plus in my book! The front office staff were personable and set the tone for my visit. Courtney, dental hygienist, did an excellent job cleaning my teeth, explaining everything before she did it, and communicating my needs to Dr. Botti. I was impressed with Dr. Botti's bedside manner and explanations for my care plan. I truly felt valued as a new patient and look forward to my next visit. I highly recommend this office to anyone looking for a quality dental practice.

I was treated by Dr. Scranton-White. She was amazing! Professional, kind, she diagnosed & treated my problem with ideas that made sense. A problem I have been dealing with for 2 yrs. The other staff members were also excellent. Chelsea spoke to me on the phone & was very helpful. I really appreciate the doctor & the staff who treated & helped me today. The dental assistants Karen, (& I don't know the other assistant's name), were also very gracious. I was given excellent care. Thank you ALL.

Cracked a tooth over the weekend. Had never been there before today. They got me in this afternoon to take a look at it. Very friendly on the phone and getting me in the same day I called. Very professional and gave a detailed explanation of my options and referred me to a specialist. Definitely recommend this place. Great experience

After experiencing the inhumanity of medicaid dentistry I signed up for the in house program at South Dayton Smiles. I can't verbalize how much I love this place. Helpful, educational, compassionate, thorough, honest just to name a few. I'm so grateful for there affordable program. With the dentists that take Medicaid it's a whole different ball game. If you've experienced it you know what I'm talking about but if you haven't let me tell you it's a travesty. They don't make $ on cleanings so they have to find something else wrong. I've heard many reports of these practices botching up procedures and exaggerating issues. It's no joke. I'm in my 50s and never had a cavity in my life. After more trouble than I can explain and a year wait due to cancellations and mistakes I finally had a quick 15 minute cleaning with equitas health dental in Dayton and was told 2 cavities. I asked to see x-ray of them but no. Asked which 2 teeth but the dentist was already on his way to his next extraction. They just scheduled me for my first 2 fillings of my life with 0 compassion or even explaining anything. Didn't sit right with me so I called Dayton Smiles and told them what happened. They got me in quickly. Did a 40 minute thorough cleaning and verified I had NO CAVITIES. THANK YOU SOUTH DAYTON SMILES. Shame on the system for making dentistry such a joke for poor people.

This place is amazing! My son is not a fan of the dentist and we just recently moved to Dayton. Glad I found this place. Stacey was absolutely phenomenal! She was very informative, professional and caring. She took the time to ensure my son was comfortable and explained to him how important dental hygiene really is in a endearing way. Dr. Scranton was just as caring. I would highly recommend this dentistry.

Dr. Jeri, along with Dr. Botti and Carla, worked diligently to repair and replace my partial plate. It took creative minds, working together to find a solution to my situation. It was a couple of different procedures that allowed me to get through the issues, with minimal pain or discomfort. After three hours in the chair, we were all delighted with the outcome. From the time you walk into Smiles at the Exchange, you are greeted by a professional staff that offers you a smile and assistance. After just a couple of minutes I was escorted down the hall to “Dr Jeri” Scranton. Dr Jeri had told me about the lovely personnel at Smiles and she was certainly correct in her description. What a great group of people! I’m delighted that Dr Jeri has moved her practice here to Smiles at the Exchange.

2 thumbs up for Dr. Botti and her staff. Needed to have front tooth repaired. I was very scared even though I knew I was in good hands. Dr. Botti did amazing job and she and Carla made experience positive for me. My whole family goes to Dr. Botti and staff and we are very happy with their caring nature and support of their patients.

As a senior citizen I felt welcome, more than a number. My concerns were heard by real and caring people and my questions were answered. The examination was thorough and a plan to fix my problem tooth was implemented immediately. The finished product was perfect and better than hoped for. I am happy to say I have a new dentist with the highest credentials and who really cares about me and my dental health.

My mother and I come together for our 6 month cleaning. Patty is wonderful with helping my 79 yr old mother (Betty) in the chair and providing her with a pillow under her sore knees. She ALWAYS provides excellent care and goes the extra mile to make her comfortable. I had a different hygienist (can’t remember her name) who was also very professional and accommodating. A week later I had a tooth filled. I was in and out in no time and had no discomfort. We love coming to your practice. EVERYONE is wonderful from the front desk to the time we check out. Dr. Botti, you have an exceptional team.

Michelle has been my hygienist almost 10 years since moving to Miamisburg. She always does a great job on my teeth & has given me other referrals I've used, such as family doctor. We share "granddaughter news" together also. As always, Dr. Botti is so competent & professional, personal & love keeping up with the latest on .my daughter with her as she also is a hygienist.

The staff, as always, was friendly, courteous & very professional. The hygienist (Courtney) is highly skilled in her profession & very thorough. I have been using “Smiles at the Exchange“ for my dental needs for many years & would highly recommend this dental group & Dr. Botti to friends and family. Keep up the good work!

I LOVE Dr Botti and the staff at Smiles at the Exchange. Michelle is my hygienist and I can’t wait for my appointments to have my teeth cleaned. She is just great. All the staff are friendly, professional and they know their jobs. Patty, Carla and Michelle have been with the practice all of their careers. Years of expert experience. I feel safe and comfortable when I am at the office. The newest technology and super clean environment are just the icing on top. I am retired from the dental field and I know a good office. You will not be disappointed if you visit Smiles at the Exchange. The ladies in the office are very helpful and knowledgeable. Judi, the office manager, will go above and beyond to be sure you are comfortable and well taken care of. I can’t say enough good things about them. I LOVE this office!!

Dr Botti has always been pleasant to work with, explaining details of the procedure as I had a crown replaced. Issues arise (not unexpected), and she explains exactly what's happening, and why the delay in the process. Also, she has a great, compassionate staff as well, all concerned with my well-being and comfort before, during, and after the procedure.

The technician was very thorough and very aware of my feelings. She was representative of the care and concern received at Smile. Then, there is Dr. Botti, a truly caring dentist. I have personally experienced where she has gone way beyond the call of duty in the service of her clients and will always be appreciative of her.

Dr. Botti has been absolutely wonderful coordinating with my oral surgeon to help get me through an implant salvage and back to having a tooth in place. I am very anxious when getting dental work and she ALWAYS keeps me informed and recommends options that will ensure that my teeth stay as healthy as possible. I appreciate having a dentist who is not only very professional but also very kind and empathetic!

If anyone can make you use the words wonderful and dentist in the same sentence it is the amazing dentists and staff at Smiles at the Exchange. I met Stacie for the first time yesterday and there are no words to express how her bubbly personality and expertise in dentistry made my visit more like having lunch with a friend instead of a dreaded visit to the dentist. Stacie welcome to Smiles at the Exchange. I will look forward to seeing you every 6 months

Great dental group - everyone here is friendly, professional, and will go out of their way to take the best care of you that they can. Dr. Botti is great, and always fixes whatever problem I have quickly and with minimal discomfort. Great place to get dental care. Thanks for always taking care of me and my family.

We absolutely love Dr. Botti and her staff! Every time we are in the office we always feel so welcome. A bright spot of our visit is Debbie. She is such a sweetheart and so good with my girls (one of which is 10 and can be quite difficult when in the chair. She has a lot of anxiety when it comes to the dentist). Debbie is always extremely patient and kind, but remains persistent to get what needs to be done (which is exactly what my daughter needs!) Debbie really handles the difficulty so well while remaining patient and calm. Thank you so much Dr. Botti, Debbie, and staff! We truly appreciate your kindness and care!

Going to the dentist is never fun, but I have no complaints about going to Smiles at the Exchange. Everyone is friendly, and I have never had to wait in the lobby for my appointment. They are very punctual. The hygienist does a very good job and often gives me tips for cleaning my teeth at home. My husband had been seeing a different dentist, but once I told him about my experience, he now goes to Dr. Botti. Would definitely recommend.

My husband and I have been going to Smiles at the exchange for over 15 years, and our 6-year old daughter is now a patient as well. Their staff is top-notch and super friendly and accommodating. Dr. Botti is excellent as are all of their hygienists. We have always had a very positive experience there, and feel well cared for. Cannot recommend highly enough!

I was a new patient, needing partial lower dentures and was treated in a very professional and caring manner, from Dr. Botti and the entire staff. I had no difficulties with the fit of my new dentures and would highly recommend Dr. Botti to anyone. My entire experience with this great group of professionals was extremely pleasurable. Thanks to all !!

This office is beautiful, the staff is friendly, and Dr. Botti is amazing! She fixed a chipped front tooth on my husband and he has recieved so many complimants on his smile since. I had some fillings done there also, they were quick painless and professional. My kind of dental office. My husband and I both highly recommend this office and Dr Botti!

Amazing dental care and wonderful staff. I cannot speak highly enough of this office. I had extreme anxiety about going to the dentist before I went to this office. Every experience and procedure I have had with Smiles at the Exchange; from a cleaning, to fillings, or a crown, they've made me feel comfortable, and calm, and I always leave with a beautiful smile.

Being the receptionist in this phenomenal dental office does not equate with being calm and cool in the dentist's chair... I certainly relate every day to our patients who are apprehensive and/or fearful and/or freaking out that they need to have dental treatment. At my last check-up we discovered I HAD CAVITIES! Knowing Dr. Botti and her work as I do, I knew I would be well cared for at my filling appointment. Still, I was amazed at the PAINLESS dentistry I experienced! Dr. Botti and Carla made me feel at ease throughout my appointment. They worked together as an extremely skilled team. Before I knew it, my appointment was over, my fillings were done, and I have been telling everyone I know: That was PAINLESS!!! I am so grateful that my wonderful boss is also my Wonderful Dentist!

When someone reaches into my mouth with a dental instrument, I want him or her to be a kind, gentle perfectionist. Dr. Botti, Dr. Hall and their staff at Smiles at the Exchange are exactly that. They earn my trust at every visit. They provide a warm, comfortable environment where the teamwork is evident as they care for my dental health and my family's. My experience with this office has been that every staff member has a genuine interest in the patient and his or her overall health and well-being. Many of the staff members have stayed with this practice for upwards of 20 years -- some for 30 - 40 years! -- which speaks so highly of the professionalism and positivity a patient experiences here. Dr. Botti is selective in utilizing only the best of the latest technology available to the dental field. I have referred all of my family and friends to this practice.

This office is awesome. From the welcoming smiles in the front office to the hygienists, dental assistants and doctors, I felt so comfortable. My hygienist, Debbie was so gentle and my teeth felt great. I had to get a crown, and Dr Botti and Carla were very gentle, as well. My smile is beautiful again. I don't know what Aaron is talking about, my experience was wonderful!!